Problem with "Dolby TrueHD"

WD Legacy Products WD TV Live & Live Plus
1

Hello,

I have a problem with my “WDTV Live”, i realised recently that some files who have a “Dolby TrueHD” don’t work.

That work well with files who have “DTS” and “DTS MA” but not working with “Dolby True HD”, i have no sound at all !

I precise that i don’t use HDMI because my TV don’t have and the firmware of my “WDTV Live” is the last (1.01.17).

I not remember if with the past firmwares that worked or not, but with the last, that not work at all !

I am the one who have this problem ???

2

Well, for one it is impossible for the WDTV live to downmix DTS-TrueHD tracks for the simple reason they don’t exist… they’re from Dolby (Dolby TrueHD). It’s strange that the WDTV live can’t downmix these tracks though, since just like the DTS-HD MA tracks have a DTS core for legacy purposes, Dolby TrueHD have a standard 640 Kbit/s 5.1 DD track at their core: even if the WDTV live wouldn’t support the full lossless codec it supports the standard lossy core, if it doesn’t recognize it they need to upgrade the firmware.

In any case, if you don’t mind losing the lossless quality of your rips -not that you can make any use of the full lossless audio without a newish A/V receiver anyway-  you can use a program like Eac3to (free) and rip the standard AC3 core from the TrueHD track, that should make it fully compatible with the WDTV live, and it will make those rips slimmer as well (640 Kbit vs 2-4 MBit/s).

3

Yes, you’re right, i just check and it’s write “Dolby TrueHD” and not “DTS TrueHD”, sorry for the mistake.

But anyway, the “Dolby TrueHD” is not working with my WD TVLive.

And sorry, but i bought the Live for avoid to convert audio anymore.

Anyone else have the same problem ?

PS : i edited the subject of the message and changed “DTS TrueHD” with “Dolby TrueHD” :slight_smile:

4

Well I understand that, and  I see no reason why they couldn’t fix that in the firmware if yours is not an isolated case, but that conversion I mentioned above doesn’t involve any transcoding: it is both very simple and very fast, and will save you around 2 GB per movie. Also take into account that anything less than a medium to high range sound system is gonna sound almost the same with a Dolby TrueHD track or its Dolby AC3 core. So, unless you are just ripping a bluray to your HDD everytime you wanna watch it, stripping the lossless part of the audio tracks is almost a must, otherwise you’re gonna fill up your HDD a lot sooner with sound info that is getting trounced during playtime.

5

I still to have this problem, even with the new firmware 1.01.24.

Someone of the WD staff can confirm that the WD TV Live can’t read the Dolby TrueHD ?

Is it a problem of license to pay for read the Dolby True HD or a technical problem ?

Thanks for your answers

6

Here is some info that may interest you. Its from the Ideas forum and it has an answer.

http://community.wdc.com/t5/WD-TV-Live-Ideas/HD-Audio-Support/idi-p/92

7

Thanks for the link.

So if i understood well what they wrote, WD don’t want pay for decode the “Dolby TrueHD” with the WD TV Live ???

Very nice ! Next time i will choose for sure products from other companies than WD !!!