I have a model WD5000BMV (500GB Passport Essential) external drive. I downloaded the v188.8.131.52 WD Firnware Updater from the WD support site, but whenn I ran it I got a
“Disconnect all USB devices (Except mouse and keyboard), reconnect only the WD device you ant to update, and click Rescan.”.
The only USB Devices I had connected besides the drive were a Logitech wireless mouse dongle, a MS wireless KB dongle, and a Samsung printer. I disconnected the printer, tried clicking Rescan, and tried closing and rerunning the updater, but I got the same message.