I just bought a My Book Essential, and after installing the SmartWare & doing the initial backup, I was prompted to install an update. I followed the instructions to update the drive firmware first. It seemed to go okay, but when I tried to reboot my computer, as stated in the final step of the instructions, my computer wouldn’t restart. (My computer was working fine before this). A message popped up saying that changes had caused damage, & a restore was necessary. I finally got my computer back on, but now I’m wondering whether the firmware update was successful. When I hover over the My Book icon on the Home screen, it indicates “Firmware Revision 1019.” According to the Release Notes on the Product Update page, the latest firmware was 22.214.171.124B. Does this indicate that the update wasn’t successful, or am I comparing apples to oranges? Is there another way to tell what firmware it has & if the update was successful? Also, if the update wasn’t successful, could this cause any problems in the future if the update was only “half-completed?” (I don’t even know if that’s possible, just wondering).
I also updated the smartware to 1.6.5, which seemed to go okay, but my computer seems to be running slow after all this.
Any help would be greatly appreciated.