Problem to conect to my cloud outside my home

Hi guys, check if you have the latest firmware update installed. If the problems continue try following guide.

Firmware Release 4.00.01

http://www.wdc.com/wdproducts/updates/?family=wdfmycloud_s

[HOW-TO]: Troubleshooting Remote Connectivity Issues

http://community.wd.com/t5/WD-My-Cloud/HOW-TO-Troubleshooting-Remote-Connectivity-Issues/m-p/617261#U617261