I have a Passport essential to back up my winsdows xp laptop. I have used it quite some time now without any problems. However, recently I updated to the new version of WD Smartware 22.214.171.124. and I have also recently defragmented my hard drives on my laptop. Today I wanted to backup the files on my laptop but I discovered that smartware reported that: Partial backup accomplished. Furthermore I reveived the message that of a couple of files the system could not find the path specified. What can I do to solve this problem? I would like all my files to get backed up and not just most files with missing a couple. Might this be related to the disk defragmentation that I did? Or is this a problem of the new version of SMartware? Oh, and I only use category backup with alle categories selected. I also noticed earlier that the new version of smartware seems very unstable and sometimes i need to connect and disconnect a couple of times until it starts with the backup need to be copied to the external harddrive (I have run backup when computer is idle disabled). Have other users noticed the same?
Any help would be very much appreciated!