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Problem creating cloud access

@Joseph363 The following article lists the causes and solutions for the issue being reported with Cloud Users

https://support-en.wd.com/app/answers/detail/a_id/30052

Hi @SBrown many thanks for your answer. I will follow the instructions in the link.

Kind regards.

Hi @SBrown

In my internal network I have a FTP server to our clients, so the router is not blocking any specific traffic but I have this doubt with the Network profile of the device

Network Tab

And I created a folder to save all the data but If I go to the “Shares” option I see this (the Mobile & Web App Access option are enable).

Shares

Many thanks in advance for your answers, kind regards.

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