I was trying to contact Support directly, but it seem I can’t get there anymore. The process seesm to get to nowhere from their website. I selected
Contact Us --English Email — Service and Support — WD Support Protal — Managed My Account and it gave me 4 options as follows:
Product Replacement, RMA Status,Product Registration, Warranty Check.
None of these is what I am looking for to ask my question (which I will make a separate post). I used to be able to get in touch with the directly about 7 months ago for help with the problem I have with my PAASSPORT. Does anyone know what happened or how to get there ?