Problem connecting with wd2go on My Book Live 2To

WD Legacy Products My Book Live
1

Hello,

I just bough a WD live 2To and set all i could to get access from DLNA (with Twonky), local Computers, Mobile (Wb2go for Androd & iPhone) and Web.

All works except wd2go on the net (from local computer).

Here is an error message shown :

message_erreur.jpg
message_erreur.jpg794×568 37.9 KB

I can sign in, Access My WD Live, write my network drive password and then see my shared folders. But when i try to click on “+ Open in Explorer” it says “Le nom du réseau est introuvable” (Google translate : The network name can not be found).

=> I tried to search for same errors on the forums but didn’t find anything…

Please anyone help me… This Drive looks so nice… I would not like to take it back to my “dealer”…

Thanks by advance…

NB : I tried also on XP and Linux session on my local computer…

2

You do not mention if you setup the mobile access.

See the manual’s “Setting Up Mobile Access”.

3

Hello,

If i was not “clear” in my first message, i already activated network access, else i couldn’t access my wdl with app2go mobile app… It works with app2go mobile (either on iPhone and Android phone) but don’t work with web site https://www.wd2go.com as viewed on my screen copy…

Help !!!

4

Well…

  • I already set Remote Access.

  • I can access to the web site wd2go whit my user / pwd

  • I see my WD Live 2Tb

  • When I click on my WD Live 2Tb i can see my shared folders (as you can see on my picture posted below)

  • When i click on any of my shared folder it say “Le nom de réseau est introuvable” either if the adresse is local (’ http://192.168.1.102/Admin/webapp/htdocs/mapDrive.php?mapkey=__…)) or internet with my external WD Live adress.

Please give me a help !!!

5

If anyone can try, i can give a public access to my drive for a new user with one mail.

So this “anyone” will be able to try wd2go access to my drive…

Thanks by advance.

XQLorna