Private file can't access from explorer

My Cloud OS 3 Personal & Network Attached Storage My Cloud EX2
1

Hi,
I created private folder where one of the users has only access.
I can see this folder in explorer (Win10). When I’m trying to open it, window with login and password pops up.

obraz
obraz728×662 23.9 KB

No login and password from dashboard of ex2 nor login (mail) and password from MyCloud works to access this file.
I can access it from MyCloud, but I need it as a file on my PC.
I can make it public and it works like other public files but I need a password on that folder.

2

Hi korsarzyk,

After rebooting of computer, it is advised to access Private Share before accessing the Public Share of My Cloud device using User’s credentials who has R/W access on that Share.

3

I have the same problem and I can not find a solution, and reboot all the devices after making some configuration change but still it still does not work and I can not enter a folder created as private.

If they came to find some solution please share.

4

Yea I have the same problem. Waiting for a solution.

5

Hi all, I have exactly same issue.
I’m able to connect and use public folders of NAS, but in no way I’m able to connect to a folder declared as private. What can I do. Is there a feasible solution?
regards.

6

Same for me. Any advice is appreciated.