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PR4100 sent out Drive Failed email midnight when it is supposed to be off


Dear folks,
I got 2 emails, 3:39am and 4:00am, telling me one Bay failed in each of the email.
Power up the NAS, I can see both matching warnings under the bell icon too. Disk Status, shows all 4 drives are Good.

I don’t have power schedule enabled, and the NAS was powered off before the time emails were sent out. At the moment emails were sent, the NAS is not supposed to be powered on.

Please let me know, why is this? Should I be concerned.

Regards,

1 Like

Hi @legendbb,

Please contact the WD Technical Support team for best assistance and troubleshooting:
https://support-en.wd.com/app/ask

Support for Western Digital Hard Drives | Western Digital

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