I routinely have an issue where my pr4100 recently has started not responding during use. I give it time, and check network tools and can ping it, but I cannot access the dashboard. Pressing the power button on the front does not force it to start to shut down.
It has a static IP and I do not have any of the cloud external access features enabled.
What can I do to narrow down a cause? (And yes, it’s on the latest firmware and logging is enabled – but not sure what to look for).
I only have Plex installed and it has 8tb x 4 drives installed and an upgraded system fan (noctua) as the old one failed.
Ideas? It occasionally also gives me an overheating warning, which I’m not sure why as I don’t do anything excessive with this unit and the warnings seem to be not based on my usage.
Also, when this happens I have no option but to disconnect the power and restart it. I notice no excessive CPU usage from the fan speed, and the front LCD with info stops being able to be scrolled through. It just locks up…