PR4100 MyCloud keeps disconnecting after few seconds

Hi y’all

My PR4100 is acting a bit weird latst couple of days. I’ve been running the PR4100 for years without any major problems. Using it mostly for basic stuff like transmission, Plex, file server, etc.

I have the same settings for years now. Static local ip that points to which never gave me any problems.

Last couple of days i noticed that I sometimes cant login anymore. Plex and transmission ‘sometimes’ aren’t accessible through the browser. The file server is also ‘sometimes’ not responding.

When going to I can acces the web interface and login. Everything seems fine when i login; Plex, transmission and the file server are locally and remotely accessible. But then, after just a couple of seconds, maybe a minute or two, the web interface and all apps stop responding and aren’t accessible anymore.

When returning to Chrome gives me the basic ERR_CONNECTION_REFUSED message.
I then have to wait a couple of minutes, refresh the page a couple of times, and the cycle continues; I can login again, apps work fine for a minute, then stop working without any warning.

I didn’t change any settings. I tried to restart NAS, router etc. with no luck. Then did a system reset but that didn’t work either.

I have no idea how to fix this or where to start looking for this problem. Any hints or tips in the right direction would be greatly appreciated. Thanks


Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting: