I am truly frustrated and at my last resort.
I hope i explain this good.
So last week we had a black out for four hours. Once everything was back up i didn’t see any problems. i was running my plex and access my files with no problem until i had to update the plex app and noticed i couldn’t log on to my dash board. I reset my cloud and still no acesss. I tried my ip address and no access. Over the last few days i have hard & soft reset and it didn’t work. I noticed every time i try to connect it said denied access. so my next step i did was replace my cable modem router. I got a new one and was still denied access to the dashboard.
Next day was so frustrated i disconnected my cloud from router and attached to my mac book to make sure i can still access & to see if i can reach dashboard. Once connected I have access to files but still denied access to dashboard.
I have called WD help desk and i am tired of talking to them. I have reset, change the ethernet cord, changed ip address, changed modem, hard & soft reset. and i still have no solution.
Please, Please Please any suggestions before I run this over with my car.