Hi all,
I’ve been trying to troubleshoot (with WD support team as well) for few weeks now and I don’t find the solution.
My PR2100 never go to sleep.
When it sends the HDD to sleep, it’s only for 5-10 minutes then it wakes up.
So here is what I’ve done so far:
-
Restore factory including erase the HDD (4TB WD RED), and followed this procedure:
My Cloud: Does Not Enter Sleep or Standby Mode -
I’ve even then disabled more features. in fact - ALL features has been disabled…
-
connected the NAS to my computer giving it static IP to standalone computer
-
killed the crontab (after restart)
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edited /etc/NAS_CFG/config.xml → I realised that SMB was enabled although the GUI says different!
Firmware tested: 2.31.149, 2.31.163 and 2.31.174
Is there any manual sleep/standby option? or anything that can finally help me to solve this?
I’m desperate now.
HDD wakes up all the time. even when it sleeps, the fan spinning and I can see the blue light solid and never blinking like it should when it’s in standby mode…
even when I issue hdparm -y, the HDD goes to sleep and wakes up.
but the NAS itself NEVER go to sleep.
I hope someone here will solve this issue or can help me with your thongs -
a moment before I return the item and switch to ASUSTOR AS6202T - which is a device that actually has “sleep” in the menu and support S3 standby (not sure if wd support that)
Thanks in advance.