PR2100 Latest Firmware Problem

Just logged into my PR2100 and was prompted to update to the new firmware. I went ahead and said yes, it downloaded, installed, then went to the Rebooting Device page. It has been stuck like this for over an hour. The NAS is inaccessible, and not pingable. What can I do?

Hi adamk79,

Maybe you should try contacting WD’s Technical Support about this.

To Contact WD for Technical Support

https://support.wdc.com/support/case.aspx?lang=en
The link below will allow you to call support.