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PR2100 front USB transfer taking days

Hi all, I just got my first My Cloud after using external dives for years so sorry if this is a common question. I have 2 5TB external’s i’m backing up to the PR2100 and the first one took about 3 days, and the second is looking to take over a week. Is this normal for the PR2100, or am I missing something. I appreciate any advice.

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