Pr2100 external drive

Having issues playing content from an Attached 4 TB Seagate external drive. Everything skips and pixilates . The same file play fine when attached to my laptop. Do I need to format anything. The files are all Mpeg 2 and 4.

Hello duncan999,

I would suggest you to diagnose the device and to contact WD support for further assistance.

Refer the link provided below for contact information.