Power shut off and won't turn on


#1

Suddenly the power shut off on my G-Drive with Thunderbolt 3.0 and it won’t turn on. I even tried another power supply and I cannot get it to turn on. No light. Just dead. What do I do?


#2

Solved, I think. I had disconnected the drive from the computer to check the power cable in another outlet. It worked when I plugged it back into the computer.