Power cycles on and off repeatedly


#1

I have a MyBook Home Edition 500G drive.  It has worked great for me until the other day.  My computer didn’t recognize it, so I rebooted the drive.  Since then, I have the same problem over and over:

The drive powers up, my computer recognizes it, it starts the autoplay to search what is on the drive, and I have access to it for less than a minute.  Once I try to access files on the drive, I can hear it power down and then back up again.  It gets stuck in a loop of this until I turn it off.

It is not on long enough for me to get the 475G worth of info off it.  I am using Windows 7 Home and was originally using the firewire hook-up.  I tried the USB, no avail.  I tried on another computer, same thing.  I took the drive out of the external casing ang hooked it up directly to the PC, no good.  It always does the same cycle of giving me a little bit of access, then cycling on and off. 

I tried CHKDSK /r and it got through 4/5 of the tests. 

I want this data and am open to suggestions.

Thanks in advance,

FENN


#2

Maybe you should try contacting WD’s Technical Support about this. You can do so either by phone or email.

To Contact WD for Technical Support
http://support.wdc.com/contact/index.asp?lang=en