Last week, MyCloud had a few alerts for my EX2 some which are 1)Power loss detected 2)Fan not working 3)Volume degraded. At the point when this happened, Disk 2 LED was red and power was yellow, so I switched the system off. Hours later, when I switch the EX2 back on, the power LED has been blinking blue and the Disk also blinking.
I spent the whole week with WD support who only gave me the simple solution of buying another disk to replace disk 2. How do I know that disk 2 is actually faulty? What is the cause of the fan failure?
I’m really pulling my hair cos there’s no way to verify the correct fault before spending money to buy a new disk.
Any help or advise on diagnosing or trouble-shooting will be most helpful.