I am really concerned I may have a complete data loss on my hands, this includes a lot of irreplacable data for my family. I have a myCloud EX4 with 4x 2TB drives set up in a RAID 10 configuration.
I just powered down my MyCloud EX4 before moving it to our new home by going in to Settings->Utilities->Device Maintenence->Shutdown.
Once it successfully powered down, I unplugged everything and moved it very carefully to the new home. Note: I did leave the disks in the drive while transporting the myCloud. When I arrived, I plugged everything in, and powered it on. When I did this, I saw a message on the LCD display stating “Disk Inserted in Bay 1&2&3&4”. All lights are blue (no red lights).
I logged in to the mycloud page Storage->Raid and I see this message under “Raid Profile”:
No Configured Volumes
Setup a RAID Mode to configure new RAID Volume(s) on this device.
The only option I have is to set up a raid mode, as I am clicking through the steps, I cancel out because I am very concerned that it will format the drives while setting up this raid volume.
Will completing these steps purge the data, or is there any way to recover the data on these drives? Any advice would be very helpful.