Portable HDD works with TV but not with Computer/Laptop!

I have a 1 TB WD Portable HDD it was working well till date but all of a sudden stopped working on Laptops or computer. I can still access it via USB ports on my TV and it works there !

Whenver I connect to my computer it doesn’t invoke the auto play and the disk managemnet utlity hangs… I can hear the disk rotating but it just won’t read or open up the options. Any idea what I am down with and how to troubleshoot…

Thanks in advance !

D

Hello,

Make sure you use the USB cable that came with your drive. Avoid any USB hubs, and USB extension cords. Also try connecting it to a desktop computer, to the back USB if possible.