Recently my external hard drive (this is the model) has become unresponsive, in that it shows up in “My PC” when I plug it in, but without the storage info, and whenever I double-click it windows explorer becomes unresponsive. I’ve been running the chkdsk /f /x /r command multiple times on it now, the last couple of times the results hav eall looked something like this
C:\WINDOWS\system32>chkdsk f: /f /r /x
The type of the file system is NTFS.
Volume label is My Passport.
Stage 1: Examining basic file system structure …
File record segment 11FD8 is unreadable.
File record segment 11FD9 is unreadable.
File record segment 11FDA is unreadable.
File record segment 11FDB is unreadable.
File record segment 128B4 is unreadable.
File record segment 128B5 is unreadable.
File record segment 128B6 is unreadable.
File record segment 128B7 is unreadable.
File record segment 12FB8 is unreadable.
File record segment 12FB9 is unreadable.
File record segment 12FBA is unreadable.
File record segment 12FBB is unreadable.
File record segment 1371C is unreadable.
File record segment 1371D is unreadable.
File record segment 1371E is unreadable.
File record segment 1371F is unreadable.
File record segment 13C50 is unreadable.
File record segment 13C51 is unreadable.
File record segment 13C52 is unreadable.
File record segment 13C53 is unreadable.
File record segment 14468 is unreadable.
File record segment 14469 is unreadable.
File record segment 1446A is unreadable.
File record segment 1446B is unreadable.
File record segment 14784 is unreadable.
File record segment 14785 is unreadable.
File record segment 14786 is unreadable.
File record segment 14787 is unreadable.
File record segment 14D8C is unreadable.
File record segment 14D8D is unreadable.
File record segment 14D8E is unreadable.
File record segment 14D8F is unreadable.
File record segment 14EA8 is unreadable.
File record segment 14EA9 is unreadable.
File record segment 14EAA is unreadable.
File record segment 14EAB is unreadable.
File record segment 1548C is unreadable.
File record segment 1548D is unreadable.
File record segment 1548E is unreadable.
File record segment 1548F is unreadable.
File record segment 15A10 is unreadable.
File record segment 15A11 is unreadable.
File record segment 15A12 is unreadable.
File record segment 15A13 is unreadable.
File record segment 16D38 is unreadable.
File record segment 16D39 is unreadable.
File record segment 16D3A is unreadable.
File record segment 16D3B is unreadable.
118272 file records processed.
File verification completed.
Phase duration (File record verification): 2.46 days.
26265 large file records processed.
Phase duration (Orphan file record recovery): 0.00 milliseconds.
48 bad file records processed.
Phase duration (Bad file record checking): 0.00 milliseconds.Stage 2: Examining file name linkage …
12903 reparse records processed.
128756 index entries processed.
Index verification completed.
Phase duration (Index verification): 2.26 days.
0 unindexed files scanned.
Phase duration (Orphan reconnection): 148.68 milliseconds.
0 unindexed files recovered to lost and found.
Phase duration (Orphan recovery to lost and found): 44.94 milliseconds.
12903 reparse records processed.
Phase duration (Reparse point and Object ID verification): 14.54 minutes.Stage 3: Examining security descriptors …
Security descriptor verification completed.
Phase duration (Security descriptor verification): 63.48 milliseconds.
5243 data files processed.
Phase duration (Data attribute verification): 1.79 milliseconds.
CHKDSK is verifying Usn Journal…
A disk read error occurredc00000b5
Insufficient disk space to fix the Usn Journal $J data stream.
I had this same problem a few months ago, which I believe I fixed by running the same chkdsk commands as now, but it doesn’t seem to be working this time. Can anybody recommend a way to fix the drive/recover the data?
