Poor Packaging

WD.com Just throw them in a box… be aight… Both DOA

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Similar packaging from my Nov 28, 2021 order. One is throwing errors, the 2nd appears to be ok. Any issues with getting the WD system to recognize the serial numbers for RMA/replacement?

This is stupid. Can’t even return the drives in the condition they arrived, as it seems as both of us received “unapproved packaging”

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Yep, I have the same problem. Ordered 4 drives, 2 DOA, can’t register any of them for RMA, support only offers refunds (not that I’ve seen any movement on that either). All showed up crammed together with no packaging like yours. Really cool!

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