Poor after sales service

Initially replaced my wd hd my book essential with a defective one and took one month. Seconde time on 08.09.2010 again despatched and till date except false commitment naothing happened. If the compnay’s after sales policy is like that then I will think twoice further purchase any new wd product in near future.

With despair

Partha Sarkar

9681353300  

For RMA issues with your drives, you need to contact Technical Support.  You can do so either by phone or email.

To Contact WD for Technical Support
http://support.wdc.com/contact/index.asp?lang=en