Plz Help Resolve The HDMI issue

WD Legacy Products WD TV Live & Live Plus
1

I am a new user and bought WDTV Live day before yesterday.when i connect it to my HDTV using HDMI cable and watch videos the vide just dissapears for 1-2 seconds and then comes back.it happens on WDTV user interface also.im using the latest firmware.what should be the problem?

thank you :slight_smile:

2

Are you connected directly from the WDTV to an HDMI input on the monitor, or are there switches / splitters / AV Receivers / etc in the path?

3

im connected directly to my fullHD lcd using the hdmi cable which is connected to wdtv.nothing else used.

4

Then I’m thinking your HDMI cable or port(s) is bad.

5

which ports? and how do i know if hdmi is bad?and if its bad which is good one to buy?

6

Well, I’d try to narrow it down first.

Try another port on the TV.   

Try a different cable.  

If none of that works, then I’d suspect the WDTV is failed.