mkaand
June 16, 2022, 11:47am
1
Hi there,
I used Plex server on my Cloud Duo since 3-4 years maybe. With recent update I figure out PLEX won’t work. I try to enable via web interface, I click Enable button but it stuck as Enabling. When I check:
https://prod-1515f1c83416c58.wdckeystone.com/f1837923-5c90-4b51-a78f-5b1c309ef42a/sdk/v1/apps/com.plexapp.mediaserver.smb
comes with this result:
{“key”:“noAuthHeaderOrQueryParam”,“message”:“No Authentication header or Query Parameter”}
I turned off all firewall things. I stuck. How can I re-enable PLEX? Thanks.
1 Like
cme
June 16, 2022, 12:41pm
2
Dear mkaand,
please open a case with our support team, so your issue can be further investigated:
https://support-en.wd.com/app/askweb
Kyleb
August 1, 2022, 2:02am
3
Did wd have a fix? I have the same issue.
I have the same problem . Tried disabling and re enabling but still stuck on key error. Not found a fix yet, happened since their updates