As did I, and the more I think of it the less I want to try updating it again, even for the experiment of resetting the box, which I am confident will not work. We need some more people to email WD customer support with these gripes.
crogers, thanks for following my suggestion about reporting bugs to WD directly, I hope others follow your example.
I’m not sure if you’ve dealt with WD support before but be prepared for a long exchange of emails or telephone calls. WD support is just going through a script, you will probably have to go through a lot more seemingly irrelevant instructions. If you go through all of the routine suggestions that WD sends you, eventually you will get to a point where everything that WD support suggests doesn’t fix the problem. Then hopefully the problem will be escalated up to the next level of tech. support and hopefully it will eventually reach an engineer that recognises that this is a bug and will try to fix it. Just be patient and do what WD suggests and report back to them, even if it does seem like a waste of time. I think this is the way all companies tech. support works. Go through a script of simple trouble-shooting first and in eighty percent of cases it may fix the problem, so you don’t have to trouble the engineers. Hopefully this will give the engineers time to fix the twenty percent of problems that are bugs. Notice all of the “hopefullys” in there
Or if you are cynical you could say the process is made deliberately long winded, so that people give up or don’t bother to report to tech. support in the first place. But it isn’t just WD that this applies to. And I do appreciate the work that the tech. support people do - I wouldn’t want to it for a living.