WD Community

Please need help

i got a 2t wdbacc0020  hbk model, the problem is that the remote control does not work, and when i connect it to tv nothing appears. Probably the could be if i can get drivers for it, can anyone help me?

thanks in advance.

Did you resolve this issue?

Support for Western Digital Hard Drives | Western Digital

Still Need Help?

Reach out to Support for more assistance.

Sign in to Your Support Account

Get up-to-date information about your products.

Western Digital Business Portal

Unlock benefits and tools for your business such as enterprise support, pricing and rebate tools, marketing, loyalty, rewards, and more.