WD Community

Please help

I have the My Book Essential 2 TB. Everything was working fine for the year to year and a half that I had it. But suddenly starting a day ago, instead of reading the 2tb, it went to just showing 32 gb. I tried differnet things. I tried to defrag, and reformat, I tried some disk doctors and it went to no avail. I really do not know what to do beyond that. I am hoping that my drive is not just totally ruined. Can anyone offer any sound advice for me. I would be eternally grateful. Thank you in advance for any assistance that you can offer.

Hello, try using the DLG tool to write zeros. Follow the link below for the steps. 

How to low level format or write zeros (full erase) to a WD hard drive or Solid State drive

Support for Western Digital Hard Drives | Western Digital

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