I just bought a 500 GB / 1TB WD Elements External Hard Drive and I was attempting to use a Mac computer. I have a Macbook Tiger. When I connect the drive I get an alert message saying " The disc inserted was not readable by this computer". I could still click on the initialize window and it took me to the disk utility window. There I tried to format the disc and I get a message saying " Partition failed with the error: Input / output error". So that’s the error message I am getting and I don;t know how to solve this or what the problem is.
I have tried this over and over and checked cables, etc. and whenever I try to do something on the drive, the same error pops up.
The drive icon does not show up in my desktop but on the disk utility window it reads it and all the info comes out there; It’s size, model, etc.
I tried it on a 3 month old Macbook Pro as well and the same exact problem occured.
Can someone help me out with this please? How do I fix this?
Thanks in advance.