Please help

[jheng11]

Hi please i need your help i received My Passport Ultra from my uncle. But when i try to use this on my computer it can’t be recognize how will i fix this? Kindly help me please thanks and God bless

[TonyPh12345]

jheng11 wrote:
Hi please i need your help i received My Passport Ultra from my uncle. But when i try to use this on my computer it can’t be recognize how will i fix this? Kindly help me please thanks and God bless

Reformat it.

By the way, this forum is for the My Passport WIRELESS drive.  The forum for the Passport Ultra drive is here:

http://community.wd.com/t5/WD-Portable-Drives/bd-p/BoardExample2

[jheng11]

Thanks

[jheng11]

By the way sir i can’t also reformat my external hard drive because it says that can’t be recognize