Please help to fix I/O error without format?

HGST Products HGST Internal Drives
1

Please help to fix I/O error without fomart

Hard drive 14TB DC HC530 Ultra model, P/N: 0F31284.

Please help guide to fix I/O error that cannot be formatted. New HDD used for 2 days but error.

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Hi @Sale.HDD.Good ,

Please refer to the mentioned link : External Drive: I/O Device Error When Connected to a Computer: External Drive: I/O Device Error When Connected to a Computer

Also, please contact the WD Technical Support team for best assistance and troubleshooting:https://support-en.wd.com/app/ask

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Please help, maybe no one can help me?

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Xin hãy giúp đỡ, có lẽ không ai có thể giúp tôi?

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I have been supported. Thanks to WD and especially to Collins D, for guiding and supporting me.

6

There could be several reasons why you’re experiencing an I/O error, such as a faulty cable or port, corrupted drivers, or bad sectors on the hard drive. Without knowing more about your specific situation, it’s difficult to pinpoint the exact cause of the issue. However, there are a few steps you can take to troubleshoot the problem. First, you can try using a different cable or port to connect the hard drive to your computer. If that doesn’t work, you can check if the drivers for the hard drive are up to date and reinstall them if necessary. You can also run a diagnostic tool to check for any bad sectors on the hard drive. If none of these solutions work, you may need to consider formatting the hard drive. However, before doing so, be sure to backup any important data you have on the drive…

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I recently purchased a 2TB external hard drive from a well-known brand to store my important files. However, after using it for only a few days, I started encountering persistent I/O errors and was unable to access or format chic the drive. I checked the connections and tried different USB ports and cables, but the issue persisted. I also updated the drivers and firmware, but it didn’t resolve the problem. I even tested the hard drive on another computer, but the I/O errors persisted. Regards

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Connect the hard drive to a different computer and see if the I/O error persists. This will help determine if the issue is specific to your computer or the hard drive itself.