Please help me: INACTIVE_OWNER_OR_USER: owner or user is inactive


#1

Hi, there!

I want to reset my password of WD SUPPORT PORTAL, I got the password reset mail, and link to password reset webpage. After filling the required form, I got the error message below:

INACTIVE_OWNER_OR_USER: owner or user is inactive. Org Id:00DU0000000Jpn7

Please help me to re-active my account.

Thanks for your kindly help :slight_smile:


#2

contact wd support. they will need to reactivate your account.