Playing Theme Music In Plex

Helloo…
I’m using Plex through the WD my cloud home server 6TB , I already have a server in my laptop.
Playing theme music for TV Shows is working good when I access from the laptop Plex server , while when accessing from the WD my cloud home server the theme music is not working.
The settings are the same in both servers for enabling Plex theme music.
Any suggestions to resolve this issue…