Playing avi files from my book hard drive

I’ve had my media player for about a year now and have been playing video files with almost no hassel until recently. I put alot of new tv series on my 1TB My Book hard drive, almost completely full and when i go to play these tv series it plays but the remote won’t work, can’t pause it, can’t stop it or switch the power off yet when i flick through the menu system the remote works fine. can anyone help?? it’s a gen 1 player I have

no one can help then??

Maybe you should try contacting WD’s Technical Support about this. You can do so either by phone or email.  You might need a new remote.

To Contact WD for Technical Support