my player detects less than 30% of my total videos in the same folder destination. most of which are the SUPPOSEDLY SUPPORTED format, RMVB. with resolutions UNDER the specified 1024x576x24 or 800x600x30.

the weirder thing about my player(s), is that it could detect and play Part B of movie-A and fails to detect or play Part A of that same movie, movie-A. 

both files are in the same format, RMVB with resolutions at 640x360x25.

has anyone else faced similar issues of the player not detecting supposedly supported formats?

other facts:
im using WD’s My Passport Elite to store the movies.

  • so dont talk to me about non-compatibility issues (unless WD’s trying to say that their products are unreliable)

Since there’s been no replies, maybe you should try contacting WD’s Technical Support about this. You can do so either by phone or email.

To Contact WD for Technical Support