Player does not show screen

when i start my wd tv live Player ( WDBAAP0000NBK-02 ) nothing happens… i stick inside the power and the logo is not coming… i have anotzer player and the function of the HDMI cable is okay… what can i do? any suggestion?

Hello,

It is possible the HDMI port is defective. I recommend you contact WD support for troubleshooting.