Picture not displaying when resuming play on .MKV files

[mellis]

.MKV

1280x720

ArcSoft H.264 Codec

5120 kbps

30 fps

16x9 aspect

Play .MKV and then stop. 

Select same .MKV and accept option to resume previous index.

Screen is blank. 

Sound seems to catch up to the right place.

Only way to get picture and sound back is to stop play reselect and 

choose cancel option for resume previous position.

[Bill_S]

Have you searched the rest of the forum about this? I’d give it a try. You can also contact WD’s Technical Support by phone or email.

To Contact WD for Technical Support
http://support.wdc.com/contact/index.asp?lang=en