Photos missing

My Cloud OS 3 Personal & Network Attached Storage My Cloud
1

Hi

Can anybody help?

Whensetting up my drive i created photo folder in the public folder area

i’ve uploaded a number of photos then decided i would move the photo folder to a private folder by dragging it

all seemed to go well then i clicked on teh photo folder and there were only a couple of photos there.

At the moment the dashboard is showing 2000 + photos on teh drive but i cant seem to access them

I’ve tried rebooting and switciig teh system on and off but to no avail

any ideas?

2

How are you accessing the folder?

3

I’m accessing it via the mycloud app both on my mac and ipad and nothings there but it still shows 2000+ photos even after a media rescan /rebuild

4

Can you try accessing the drive directly?  Finder > Go > Connect to server > smb://ipaddressofmycloud

After you connect, check the folder and see if your files are there.