WD Community

Phone ONLY backs up when actively running MyCloud app

Hi,

Has anyone encountered this problem? My Oneplus 8 will back up photo’s just fine, but ONLY when you are in the app, actively using it. It might well be an issue related to the phone, but I could not find a solution yet so I hope someone here can help me.

best,

Janno

Support for Western Digital Hard Drives | Western Digital

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