Personal my cloud is not showing on ipad

Works fine at home, but 1,500 miles away now and my personal my cloud is not showing up  on the Cloud Sign In on the WD app on my iPad.  Tried to add manually, but the activation code is too old.

Hi there and welcome to the WD community.

Is there a way that you can have someone access you dashboard in your house or is there a way to access your computer remotely, since you will have to check on the dashboard in order to get a new code.

Lylet wrote:

Works fine at home, but 1,500 miles away now and my personal my cloud is not showing up  on the Cloud Sign In on the WD app on my iPad.  Tried to add manually, but the activation code is too old.

You shouldn’t need to use the sign-in.   Once you’ve added the device to the Device List, it should stay there until you delete it.

If it isn’t in the device list, it was never paired.