I got a new pc (windows 8.1) and am trying to move files over from my old xp-sp3 machine using my My Book Essentials. I installed WD smartware on the 8.1 machine and then went to the retrieve tab. I successfully retrieved 10gb of files from the My Book into a folder on my new machine. I thought I was home-free until I tried to open a file and got permissions errors. Help! If someone could give me some straightforward instructions on how to fix this, I sure would appreciate it.