PC freezes when connecting WD passport


#1

I have a passport cd 500GB.

It was working fine on my PC and on my notebook both with WIN XP as operating sys. But something happand, and on the PC, When I am connecting  my passport  device I get a small massage that says “Found new Hardware WD SES device” and my computer freezes only restart bring my PC to live again, without the passport of course.

I don’t have in my Startup any tfswctrl and I don’t have DLA in my Add/Remove list and I don’t see any WD … in my device manager. All other USB devices are ok, all this accure even if only the passport is connected.

So after searching for ways to solve the problems I think that I have to reinstall ses drivers but I don’t find a site for download those files.

Will someone help me please


#2

Since there’s been no replies, maybe you should try contacting WD’s Technical Support about this. You can do so either by phone or email.

To Contact WD for Technical Support
http://support.wdc.com/contact/index.asp?lang=en