I am using an Asus notebook running Windows 10.
I am having an issue with My Passport Ultra 500GB hard drive.
I have been using it for the pat 6 month without any problem.
Until one day, when i plug it into the USB 3.0 Port, the white LED begins flashing and i can hear it reading (It doesn’t make any unusual clicking noises or anything suggesting that it could be damaged and to my knowledge hasn’t been dropped or mistreated.).
Instead of showing my name as the title of the drive, it shows “Local Disk (F:)”. After that, the green loading bar will not stop loading like forever. Whenever I double click the “Local Disk (F:)” icon, the cursor will change to an hourglass (probably asking for my patience, whatevs~~) and after that, the file explorer itself will not respond.
Not only for the file explorer, any other software related in detecting the drive will not respond too including antivirus software ( usually the antivirus program will ask whether to scan the drive or not), WD own drive utilities (It still ask me to attach a supported WD drive although I’ve already plug in one), backup software (It will stuck while detecting the drive), ect…
As if there is something going on this drive that preventing me from accessing it anyway, I am hopeless. Have tried searching plethora of thing on the world wide web about resolving my issue but have found nothing.