Path no Valid 400045

Hello!
I can not visualize my files.
Neither from the portal nor from the app.
The error that appears is 400045 path not valid.

The only way in which I can see them in the shared network of my house…

Hi Lala76,

Maybe you should try contacting WD’s Technical Support about this.

To Contact WD for Technical Support

https://support.wdc.com/support/case.aspx?lang=en
The link below will allow you to call support.