Password to live hub web GUI and ext Hdd


Hoping someone can help.  I can’t seem to log into the live GUI web page.  I have tried “admin” but with no luck.  Any suggestions?  Is it possible I have changed my password?  Can it be retrieved.

Also I have connected a ext wd elements drive to increase storage but am unable to stream the content on it to my ipad  like I can with the content directly on the wd hub.  The ext hdd shows up on the network on my pc W7 but not showing on my ipad.

Any suggestions greatly appreciated cause my head is sore from banging it against the desk!!!


You can reset the Hub’s Web password by going to SETUP / SYSTEM / DEVICE RESET / Reset Web Password (or something like that…)


I obviously didnt think of that too busy hitting my head against the desk!