Password set without user interaction

WD External Drives External Drives for PC
1

Found this support page, should fix my issue but firmware links go to an error page, how the heck do I get the firmware? Tried chat support to no avail.

https://support-en.wd.com/app/answers/detail/a_id/4703/kw/my%20passport%20essential

2

Found this link to download the firmware, working.

https://web.archive.org/web/20170604013619/http://support.wdc.com/downloads.aspx?p=262&lang=en