Password Reset

My Cloud OS 3 Personal & Network Attached Storage My Cloud
1

I keep trying to get the password reset email…it says it is sent but I never receive it. It is not in my junk/spam folder… it’s just not there.

2

@servant1 Do you have a 1st or 2nd generation My Cloud?

3

I have the same issue!
Not sure which generation: 2017?