Password reset NOT WORKING!


#41

Hi

When resetting my password, I get the e-mail with temp password, when I enter temp password and new password I’m getting the same error:

INACTIVE_OWNER_OR_USER: owner or user is inactive. Org Id:00DU0000000Jpn7

Can you reactivate my account.

darit.on.net@gmail.com

Thanks


#42

please reactivate my account

INACTIVE_OWNER_OR_USER: owner or user is inactive. Org Id:00DU0000000Jpn7

kirant.405@gmail.com


#43

please reactivate my account
INACTIVE_OWNER_OR_USER: owner or user is inactive. Org Id:00DU0000000Jpn7

sav@ifigea.com

thank’s


#44

please reactivate my account
INACTIVE_OWNER_OR_USER: owner or user is inactive. Org Id:00DU0000000Jpn7

jbalbuza@comcast.net


#45

Same here … INACTIVE_OWNER_OR_USER: owner or user is inactive. Org Id:00DU0000000Jpn7 . and i just recently purchased an m.2 nvme … How can my account be considered inactive already

*** easiest fix was to call them … Took less than five minutes longest part was getting an operator


#46

I have the same problem after not using the WD login detail excepts my email address. when go to forgot password. sends a temporary password when i attempt to use it i get:
INACTIVE_OWNER_OR_USER: owner or user is inactive. Org Id:00DU0000000Jpn7

ghellis1947@aol.com


#47

Hi,

Same error here:

NACTIVE_OWNER_OR_USER: owner or user is inactive. Org Id:00DU0000000Jpn7

my email: ragnos@gmail.com


#48

hi bill , my account is 27967871@qq.com ,pls help me reactivate,tks


#49

hi bill, sorry about that, I can’t change password still.
Whem I change password ,it display :INACTIVE_OWNER_OR_USER: owner or user is inactive. Org Id:00DU0000000Jpn7